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20 trends in enterprise information technology foresight CIO you do?

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CIO must be aware of trends in 20

Undertake this particular mission, CIO of the future must have extraordinary insight, we must grasp the development trend of information technology, but also insight into the market environment in which business and strategic choice - "Sensitive", "foresee" has become a CIO must have character.

In order to help more of the CIO grasp the future trends, China Computer Newspaper Office of China's information technology compiled a large number of studies and surveys, based on summarized CIO must be aware of the 20 trends, involving strategy, management, technology, security and other aspects.

1. Security has become a top priority

The growing popularity of network applications and the increasing number of cyber crimes increased Enterprise security risks. However, for companies, the most important is the threat posed to large-scale data theft, whether it is to use a Trojan horse or spyware, the company will be very fatal leakage of information. In addition, for the provision of network services business, there is a privacy issue. If a customer no longer believe they use the network to protect the security of personal information, then the company will be forced to introduce more stringent security measures, or adopt a less flexible IT infrastructure, which would cause inconvenience to users. Thus, information security has become a priority concern of CIO are the times and update the security system, develop effective security mechanism, and even managed to areas such as U Disk and other small mobile devices, will become a long-term job content CIO.

2. Orderly response to regulatory compliance

Including CNOOC, China Life and China Mobile, etc. more than 70 domestic companies listed overseas, will soon face the test of the Sarbanes-Oxley Act. For non-listed overseas enterprises, does not mean that you can sit back and relax. My Government is particular emphasis on protecting intellectual property rights, following the completion of the government to use legalized software, the technology is making great efforts to implement the corporate genuine. For some holding chances for the use of pirated computer software in business, litigation and fines Maybe someday it will fall from the sky. How to comply with existing laws and regulations, and the arrival of the new regulations it without running around in circles, it will be the CIO to ensure safe operation of a required course.

3. Mobile technology has become widely accepted

In the CIO's eyes, mobile devices will not only be used for calls and send and receive e-mail. Mobile phones, portable computers, PDA is no longer just a personal communication and efficiency tools, but will become a tool to improve business efficiencies. Lower cost, more consumers acceptance of mobile technology can be ready to receive corporate data and other factors prompted enterprises to mobile devices as a profit a strategic consideration, far beyond the scope of communication. Staff may be required in the office and travel on the way colleagues work together, providing people with mobile technology when a better choice.

4. The depth of integration with business

In fact, many companies have recognized the importance of professional knowledge of the CIO. Of the CIO with a solid business background a growing proportion, and most of the CIO and the need for regular talks with the company's major customers. Soon, the CIO called for will be extended to the IT department for all employees. CIO are more likely to have business experience and knowledge of employment of employees, some purely technical jobs outsourced. At the same time, CIO wants to encourage IT departments and business units have more co-operation to improve the IT staff and business communication skills.

5.EAI strong momentum

With the continued deployment of IT systems to integrate the needs of more and more prominent. Thus, through the use of middleware to integrate enterprise applications in a variety of EAI (enterprise application integration) technologies will be more and more into the CIO who's vision. Finance, telecommunications and other industries after the completion of data centralization, businesses have not only depend on the operational efficiency of a single sector, the level of a single application level, while becoming increasingly dependent on collaborative work, they must be existing systems, applications, processes, and data of organic integrated in order to give full play to the value of each single system to enable enterprises to increase the overall operational efficiency. Corresponding to this, EAI has been mentioned in major banks in the construction of information technology agenda.

6. Revenue growth than cost reduction

For the CIO, the IT platform to enable well-functioning and cost savings is not enough. More and more executives mentioned the strategic goals, he said that the growth, not cost reduction. CIO to build corporate executives require a flexible IT infrastructure to meet the strategic choice of corporate flexibility to achieve revenue goals. In a series of IT projects, the revenue growth goal of occupying a high priority. Positioning earnings growth for the CIO to carry out the work set a positive tone. Under this tone, CIO can be more confident in promoting all kinds of favorable revenue growth projects, such as: promotion of product innovation to better serve new and old customers, employees and partners to promote more effective collaboration.

7. Outsourcing continued to increase

Enterprise has always irrepressible impulse to reduce costs, "make their own cheaper," this view was gradually abandoned. In many software companies want to receive orders from abroad, Chinese companies are considering outsourcing in this way CIO. The priority order in the CIO, outsourcing is not the primary consideration, but its status is on the rise. Cost-saving potential of inducing CIO who is not a strategic position of some of the work outsourced. The work of some non-critical outsourcing will help companies focus on core business. In order to adapt to this change, CIO is not only to bring up their soldiers, but also manage the supplier. At the same time with the arrival of outsourcing is that for cross-enterprise and cross-cultural management's attention.

8. The network into the customer service front

The increasingly widespread use of broadband for the self-service open the doors of opportunity. Customer service has been in the IT occupy a relatively high priority. As more consumers use broadband at home, companies tend to improve the quality of services through the network and to provide more services.

The younger generation of consumers to enjoy services like real-time understanding of the process, willing to use the network and other technologies to provide customer service, willing to experience the Internet through a variety of new services. Self-service goal is to provide another channel for a service, rather than customer service a cheap alternative. Site is not only to provide services to consumers of new technologies is equally important ways there is CRM (customer relationship management), E-mail, phone.

9. Synergies to enhance efficiency

As China's increasing level of information technology, collaborative applications will become the new hot spot. Whether the information that exists in reality an island problem, or a further request in-depth information, from 2006 onwards, together from a broad concept, began to move toward universal application. CIO the supply chain and logistics management applications built on the network, hoping to bring all relevant people are integrated into a unified operating system. No matter where employees go, portal and collaboration software allow employees to use the same system, thereby improving work efficiency.

10. Stoked demand for business intelligence

With the enterprise competition increasing, more and more companies are willing to adopt BI (business intelligence) technology to improve competitiveness. Companies more inclined than ever before, so that more employees access to the BI systems in the hope that they can apply these systems to improve business insight. Large-scale use of powerful analytical tools, will have an enormous impact on the future. Of course, the extent of this impact also depends on BI systems and corporate strategies and user needs related to the degree. There is a particular concern of domestic enterprises in the application of BI should be given before the full attention, which is the quality of data. Inaccurate or inconsistent data, will inevitably affect the analysis of the results of BI systems, and even misleading corporate decision-making.

11. Is expected to ease the contradiction between personalization and standardization

The new software development technologies emerge, such as: component-based, agile development, etc., will effectively address the individual needs and standardized production of the contradiction, because standardized production also means lower costs, improve efficiency and service the software implementation of the difficulty of reducing . Over the past difficult to have both fish and bear's paw, the situation is expected to be an acceptable solution. At the same time, open-platform applications also will greatly enhance the degree of standardization and reduce costs, particularly the application of small and medium enterprises. The application of these new technologies should arouse sufficient attention CIO.

12. Knowledge Management will be respected

Now, companies need more through organizational learning, knowledge management and strengthening the operational capacity to respond to the challenges of knowledge-based economy. How to existing organizations, knowledge, personnel and processes, and knowledge management are closely integrated in the future we should be thinking CIO. CIO should be combined with a company's business and needs to reflect on the path already traveled, planning corporate strategy based on the support of the core knowledge and resources. For many domestic enterprises, the history of knowledge management is very weak, and may go through a fairly long stage of primitive accumulation of knowledge resources, but this step should be carried out sooner or later, so it can be resolved as soon. CIO on the one hand make full use of a similar e-learning and content management of existing technologies, on the other hand should also be constant attention, such as wiki, blog, IM (instant messaging) and other new technologies.

13. Unstructured Information into orbit

Most of the current management software to its business operations on data elements of information infrastructure, information systems also make more use of structured data from information technology to save the form. With the business-to-market environment, have a higher ability to respond to the urgent needs of future information systems will involve all corners of business will be more and more information on the structure of the introduction of multi-mass base. Source of information will no longer be dependent on the business itself, but the multi-channel internal and external information collection and integration. CIO must focus on structured information and have the ability to integrate unstructured information management software, so that the service enterprise collaboration and intelligent higher demands.

14.SOA looking forward to real

SOA openness and flexibility, to the CIO a reason to select it. However, the money and a platform for the cost of migration and the lack of success stories of the evidence, are so difficult to resolve CIO. A variety of different functional systems like plugs of different specifications, SOA is like a million with the socket, with it, CIO can build a flexible IT platform, easy to solve system integration issues. After a period of implementation, it is estimated there will be IT vendors will soon introduce a more mature SOA success stories, which will further strengthen the determination of CIO select SOA.

15.ASP renewed upsurge

After several years of confusion and wandering, asp (software rental model) once again become the focus of attention of the media and manufacturers. U.S. Salesforce successful model to encourage the Chinese enterprises, Internet applications, gradually became an endless stream of innovative climate and to stimulate the Chinese enterprises, in which case, China's leading software companies have also launched ASP model of software services. As a business model, ASP is that part or all of the business users and business process-related applications delegated to the service provider. It provides businesses with an online software used in the form of convenience and instant guaranteed to be the maximum, which for the ever-changing market demands for an important choice. Of course, this approach is also widely used in China there are still some practical problems, for example, business management software needs of individual is determined by software vendors and service providers to achieve and so on are yet to be further refined and mature markets.

16.BCM is not done on the End

"Because of system failure, I drive all the outlets, ATM, telephone banking services are suspended business." This is a big focus on the completion of the data, the Chinese banks often had to face the embarrassment. In fact, BCM (Business Continuity Management) is not just financial, telecommunications and other industries do, more and more enterprises can not ignore the losses caused by business interruption. CIO should be noted that the strategy formulation and implementation of BCM process, to ensure that the BCM strategy in the implementation process of the reliability and quality to carry out BCM audit and control is an important measure, it will ensure that the BCM can play a role at a crucial moment.

17. Attention to detail management

Thousands of miles of the embankment, break down in the colony. Indeed, many companies, small mistake and suffered huge losses. Almost all of the CIO recognized that careless and dangerous operations, would lead to serious consequences. However, CIO of technology seems to have more confidence, to forget most of the problem is a matter of habit. For example: on a regular basis to modify the system login password more secure, only need to develop good habits. CIO is not only to raise the awareness of all staff, but also to formulate practical policies and regulations, standardize daily operations, in order to prevent a variety of potential risks against possible trouble.

18. Concern about globalization

For Chinese enterprises, the integration of globalization is the trend of the times. CIO position should also consider their own businesses. Some of the products are exported to overseas, global enterprise, the CIO of these enterprises, the need to consider is how the institutions around the world to build collaboration platform. CIO should develop a common IT governance strategy, identify a range of standard and application of best practices to promote a local to global. For other enterprises, globalization refers to the provision of spare parts for multinational giants. CIO to build a flexible IT platform to facilitate business and work closely with a foreign land.

19. Product Innovation had become the trend of

At present, the innovation has become a government enterprise under the auspices of the theme. Affecting the global economic growth factors, product innovation and process innovation is an important aspect of the two go hand in hand. There is no doubt, IT in process innovation has played a key role, while product innovation will be the CIO who the next goal.

Network technology, virtual technology, enables network-based platform for collaborative product innovation and R & D to accelerate the pace of enterprise product development, improve the competitiveness of enterprises. However, on average, the company's IT budget is devoted to further innovation in the ratio was not high. This means that is used to enhance innovation and create new products for the IT budget, that can bring profits for the company's technical innovation may thus abortions. However, this does not affect the IT sector initiatives, they will participate in various forms into the company's innovation activities.

20. Report to the COO

In our country, CIO reporting paths can be described as flourishing, may be Chief Financial Officer, Vice President, and even Office. Despite half of the CIO reports to the CEO or president, however, an increasingly clear path to the COO (Chief Operating Officer) reporting. We believe that with the deepening of corporate governance, this role will be more and more Chinese companies come to the fore. CIO's work focused on the company's operations, business processes and applications, his every move are all the daily business operations of enterprises have an impact. This is not the CIO position to reduce, but rather reflects on the agenda of the IT operations in importance. This change will make today's CIO may become tomorrow's COO. Most CIO's reporting is random, an issue-driven reporting, establish a stable and high-level communication mechanism is essential.


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